Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day Cove repair from Star Appliance.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance is proud to offer expert Cove appliance repair services right here in Charlotte. As a trusted local business serving the greater Charlotte metropolitan area, including homes in vibrant communities like Myers Park and Eastover, we understand the importance of a properly functioning kitchen. Cove dishwashers are known for their precision engineering and sophisticated design, requiring specialized knowledge and tools for effective troubleshooting and repair. Our skilled technicians are highly experienced with these premium machines, ensuring your Cove appliance receives the meticulous care it deserves. We also service other high-end brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, bringing a broad spectrum of luxury appliance expertise to your doorstep. Whether your Cove dishwasher isn't draining, has an error code, or simply isn't performing as it should, you can count on Star Appliance for reliable and efficient service. We are committed to getting your kitchen back to full functionality with minimal disruption. For your convenience, we have a clear diagnostic fee policy: our $120 service call charge is completely waived when you proceed with our recommended repair. This commitment extends beyond residential kitchens; we also handle commercial and restaurant kitchen appliance repair, supporting businesses throughout our service region. When you choose Star Appliance, you're choosing a local partner dedicated to quality and customer satisfaction, ensuring your sophisticated Cove appliances continue to enhance your home for years to come.
Updated








If you're noticing any of these, it's time for a diagnostic.
Your Cove dishwasher may run a full cycle but leave dishes with food particles, spots, or a cloudy film. This indicates an issue with water circulation, spray arms, or detergent dispensing, preventing effective cleaning.
After a wash cycle, standing water remains in the bottom of the dishwasher tub. This symptom often points to a clog in the drain hose or filter, or a malfunction with the drain pump.
The dishwasher produces loud grinding, buzzing, or squealing sounds that are atypical for its normal operation. These noises can suggest issues with the wash pump motor, drain pump, or a foreign object interfering with moving parts.
Water is observed seeping or dripping from beneath the dishwasher door during or after a cycle. This could be due to a faulty door gasket, an overfill situation, or a crack in the tub or a hose.
What we typically find when we diagnose these symptoms.
Accumulation of food debris in the dishwasher's filters or mineral deposits blocking the spray arm nozzles can severely reduce washing performance. Regular cleaning helps prevent these common issues from impeding water flow and detergent distribution.
The drain pump is responsible for expelling wastewater from the unit. If the pump motor fails or the impeller is obstructed, water will not properly drain, leading to standing water in the tub.
The wash motor powers the circulation of water through the spray arms. A failing wash motor can result in insufficient water pressure, leading to poor cleaning, or it might produce loud, unusual noises during operation.
Over time, the rubber gasket around the dishwasher door can become stiff, cracked, or loose, compromising the seal. This allows water to escape from the unit, resulting in leaks around the door.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning smell, especially like burning plastic or electrical wiring, immediately turn off the dishwasher and its circuit breaker. This indicates a serious electrical fault that requires immediate professional attention.
Any noticeable pooling of water outside the dishwasher that persists or grows larger indicates a significant leak. Shut off the water supply to the unit and contact a professional to prevent potential water damage.
If you observe smoke, sparks, or actual flames coming from your dishwasher, power it down immediately by flipping its circuit breaker. Evacuate the area if necessary and then call for emergency professional help.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure the dishwasher is plugged in securely and verify that the circuit breaker for the kitchen is not tripped. Sometimes a simple power interruption can cause the appliance to stop functioning unexpectedly.
Locate and carefully remove the dishwasher's filter, usually found at the bottom of the tub. Clean any accumulated food particles or debris thoroughly before reinstalling it to improve drainage and cleaning.
Check the spray arms, typically at the top and bottom, for any clogged holes. Use a toothpick or small wire to clear any obstructions, ensuring water can spray freely and effectively during a cycle.
Pull the dishwasher out slightly or inspect behind it if possible to check the drain hose for any visible kinks or bends. A kinked hose can prevent water from draining properly, leading to standing water.
Ensure the water supply valve to the dishwasher is fully open. If the valve is partially closed or the water supply is restricted, the dishwasher may not fill correctly or clean effectively.
Wipe down the rubber gasket around the dishwasher door with a damp cloth to remove any food residue or grime. A clean gasket ensures a proper seal, preventing minor leaks and maintaining optimal wash temperatures.
If dishes aren't cleaning well, try running a hot rinse cycle with a dishwasher cleaner. This can help clear internal buildup that might be affecting performance before calling for service.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost to repair a Cove dishwasher can vary significantly depending on the specific component that needs replacement and the complexity of the repair. Minor fixes like replacing a drain pump or a faulty sensor generally fall on the lower end, while major components such as the wash motor or control board can increase the overall cost. Our technicians provide a detailed quote after diagnosis.
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Cove OEM parts used on every repair to maintain appliance integrity and warranty status.
Our technicians cover the following ZIP codes in Charlotte, SC. Don't see yours? Call or book — we may still serve you.
We dispatch Cove specialists from Fort Mill to Charlotte — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Absolutely. Our technicians possess extensive training and experience specifically with Cove appliances. We are well-versed in the intricate design and advanced technology of Cove dishwashers, ensuring precise diagnostics and effective repairs to restore your unit's optimal performance.
We strive to provide prompt and efficient service. While appointment availability can vary, we typically aim to schedule repairs within a few business days of your call. We understand the inconvenience of a malfunctioning appliance and work diligently to get your Cove unit back in action as soon as possible.
Star Appliance proudly serves Charlotte and its surrounding communities. Our service area includes popular neighborhoods such as Myers Park, Pharr Acres, Briarcliff, Cotswold, Eastover, Colonial Heights, Crescent Heights, Mason Oaks, Lionsgate, and Cherry. We also extend our services to nearby cities like Fort Mill, Matthews, Waxhaw, Concord, Gastonia, Mooresville, and Monroe.
Our diagnostic service call fee is $120. However, this fee is fully waived if you choose to proceed with our recommended repair. This means you only pay for the repair itself, providing transparency and value when you entrust your Cove appliance to us.
Yes, we stand behind the quality of our work and the parts we use for Cove appliance repairs. We offer a warranty on both parts and labor to give you peace of mind. Specific warranty details will be provided at the time of service.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.