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Viking Error Codes
Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
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Below are 30 common Viking error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
Critical (22)
— food spoiling, safety, or appliance unusable| Code | What it means |
|---|---|
| E:23 | Dishwasher drain pump failure or blockage. Models: Dishwashers Fix: Technician will inspect the drain pump for blockages and test its operation; replace pump if faulty. |
| E00 | General electronic control failure. The main control board may be malfunctioning. Models: Professional Ranges, Built-in Refrigeration, Dishwashers, Microwaves Fix: Technician will diagnose the main electronic control board and replace if necessary. |
| E1 | Refrigerator temperature sensor fault. Models: Built-in Refrigeration Fix: Technician will test the refrigerator's temperature sensors and their wiring; replace sensors or control board if needed. |
| E11 | Dishwasher water fill fault. Models: Dishwashers Fix: Technician will check the water inlet valve, fill hose, and float switch for proper operation. |
| E13 | Dishwasher heating element fault. Models: Dishwashers Fix: Technician will test the dishwasher's heating element for continuity and shorts. |
| E14 | Dishwasher circulation pump fault. Models: Dishwashers Fix: Technician will inspect the circulation pump for obstructions and test its electrical operation. |
| E16 | Dishwasher main control board fault. Models: Dishwashers Fix: Technician will diagnose and replace the dishwasher's main control board. |
| E2 | Refrigerator defrost system fault. Models: Built-in Refrigeration Fix: Technician will inspect the defrost heater, thermostat, and timer/control board for failure. |
| E5 | Refrigerator main control board fault. Models: Built-in Refrigeration Fix: Technician will diagnose and replace the main electronic control board. |
| E6 | Refrigerator fan motor fault. Models: Built-in Refrigeration Fix: Technician will test the evaporator or condenser fan motor and replace if defective. |
| E8 | Refrigerator defrost termination thermostat fault. Models: Built-in Refrigeration Fix: Technician will test the defrost termination thermostat for continuity and proper temperature response. |
| E9 | Refrigerator defrost heater fault. Models: Built-in Refrigeration Fix: Technician will test the defrost heater element for continuity and shorts. |
| EC 40 | The oven door lock mechanism is obstructed or has failed. Models: Professional Ranges, Built-in Ovens Fix: Technician will inspect and clear obstructions from the door lock assembly; replace lock mechanism if faulty. |
| F1E | Main control board has detected an issue with the oven temperature sensor. Models: Professional Ranges, Built-in Ovens Fix: Technician will test oven temperature sensor and wiring; replace control board if sensor is functional. |
| F2E | Oven temperature sensor circuit fault. Models: Professional Ranges, Built-in Ovens Fix: Technician will check the oven temperature sensor and its associated wiring for continuity and shorts. |
| F3E | Oven heating element failure. Models: Professional Ranges, Built-in Ovens Fix: Technician will test the oven's bake and broil elements for continuity; replace elements if burned out. |
| F4E | Oven door lock motor failure. Models: Professional Ranges, Built-in Ovens Fix: Technician will inspect the oven door lock motor and its wiring harness for damage or malfunction. |
| F5E | Oven control board communication error. Models: Professional Ranges, Built-in Ovens Fix: Technician will diagnose communication issues between control boards and replace faulty components. |
| F6E | Oven bake or broil element short circuit. Models: Professional Ranges, Built-in Ovens Fix: Technician will test oven elements for short circuits and replace if found. |
| F7E | Oven control board power supply issue. Models: Professional Ranges, Built-in Ovens Fix: Technician will check power supply to the main control board and associated components. |
| F8E | Oven control board internal fault. Models: Professional Ranges, Built-in Ovens Fix: Technician will diagnose and replace the main oven control board. |
| F9E | Oven door lock system fault. Models: Professional Ranges, Built-in Ovens Fix: Technician will inspect the oven door lock mechanism, motor, and wiring. |
Important (6)— needs service within days
| Code | What it means |
|---|---|
| C61 | The convection fan motor is not operating correctly. Models: Professional Ranges, Built-in Ovens Fix: Technician will test convection fan motor and its wiring; replace motor if defective. |
| E12 | Dishwasher water level sensor fault. Models: Dishwashers Fix: Technician will test the water level sensor and its associated components. |
| E15 | Dishwasher door latch fault. Models: Dishwashers Fix: Technician will inspect the dishwasher door latch mechanism and switch. |
| E3 | Refrigerator ice maker system fault. Models: Built-in Refrigeration Fix: Technician will check ice maker fill tube, water valve, and ice maker module for issues. |
| E4 | Refrigerator damper control fault. Models: Built-in Refrigeration Fix: Technician will test the air damper control motor and its operation. |
| E7 | Refrigerator water inlet valve fault. Models: Built-in Refrigeration Fix: Technician will check the water inlet valve for proper operation and leaks. |
Minor (2)— quality of life issue, can wait
| Code | What it means |
|---|---|
| E10 | Refrigerator door switch fault. Models: Built-in Refrigeration Fix: Technician will inspect and test the refrigerator door switches. |
| E17 | Dishwasher drying fan fault. Models: Dishwashers Fix: Technician will test the drying fan motor and its wiring. |
Don't see your Viking code?
Call us — we've seen most Viking codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Viking or its parent manufacturer. Codes shown reflect common scenarios across the Viking product line; specific behavior may vary by model year and configuration.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
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Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
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24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
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Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
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