GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Sub-Zero Appliance Repair in Rock Hill, SC
Same-day Sub-Zero repair from Star Appliance Repair — licensed and insured.
12+
Years
6
Month Warranty
2
States Covered
Licensed & Insured6-Month WarrantySince 2014
12+
Years Exp.
24/7/365
Emergency
Sub-Zero service-call pricing
FREE with repair — the service call goes toward your repair, $0 extra.
$125Luxury tier
Sub-Zero qualifies for our Luxury rate.
Other tiers
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Service call is FREE when you proceed with the repair.
What customers say
4.8· 34 Google reviews
- 6 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 10 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 10 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For residents of Rock Hill, SC, and the surrounding areas, Star Appliance Repair is your trusted local partner for expert Sub-Zero appliance servicing. With our business established in 2014, we bring years of dedicated experience to the community, understanding the importance of reliable, high-performance refrigeration that Sub-Zero is known for. Our team is equipped to handle a wide range of Sub-Zero models, ensuring your investment continues to perform at its peak. While we service premium brands like Sub-Zero, our expertise extends to servicing other distinguished manufacturers such as Cove, Smeg, Marvel, Speed Queen, and Capital appliances. We pride ourselves on offering a professional and friendly service experience, treating each home we enter with respect. Our technicians are trained to diagnose and repair issues efficiently, minimizing disruption to your daily life. We also extend our professional services to commercial and restaurant kitchen environments, recognizing the critical role appliances play in business operations. Understanding that appliance repairs can be unexpected, we operate with a transparent pricing model. You will receive a clear explanation of our service-call pricing before any work begins, with the diagnostic fee typically applied towards your overall repair cost, ensuring there are no hidden fees. For reliable Sub-Zero repair in Rock Hill, including neighborhoods like West Rock Hill and Seven Oaks, or nearby cities such as Fort Mill and Lancaster, Star Appliance Repair is ready to assist.
Licensed #LICENSED(SC)
Updated
Our trucks & technicians
Common Sub-Zero appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling properly
Your Sub-Zero refrigerator may not be maintaining the set temperature, leading to food spoilage. This can manifest as the interior being too warm or inconsistent temperatures between different zones.
Excessive frost buildup
An unusual accumulation of frost inside the freezer or refrigerator compartments indicates a potential issue with the defrost system or door seals. This can reduce efficiency and affect performance.
Strange noises
Unfamiliar sounds such as buzzing, rattling, or clicking coming from your Sub-Zero can signal problems with the compressor, fans, or other internal components.
Ice maker not working
If your Sub-Zero's ice maker is producing little to no ice, or if the ice produced is of poor quality, it could be due to a frozen water line, faulty thermostat, or issues with the ice maker module itself.
Water dispenser issues
Problems with the water dispenser, such as slow dispensing, no water, or leaks, can stem from a clogged filter, a kinked water line, or a malfunctioning water valve.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a burning smell, particularly from the back or bottom of the unit, immediately unplug the appliance. This could indicate an electrical short or overheating component that requires professional attention.
Significant water leakage
While minor condensation is normal, a large or sudden water leak from your Sub-Zero requires immediate attention. Shut off the water supply if possible and call for service to prevent water damage.
Specialty Sub-Zero Service in Rock Hill
Premium Specialty
Sub-Zero Appliances We Repair in Rock Hill
Sub-Zero Refrigerator RepairSub-Zero Freezer RepairSub-Zero Dryer RepairSub-Zero Oven RepairSub-Zero Range RepairSub-Zero RV Appliance RepairSub-Zero Stove RepairSub-Zero Cooktop RepairSub-Zero Ice Maker RepairSub-Zero Wine Cooler RepairSub-Zero Commercial Kitchen Appliance RepairSub-Zero Commercial Refrigerator RepairSub-Zero Commercial Freezer RepairSub-Zero Washer RepairSub-Zero Commercial Oven RepairSub-Zero Appliance Repair
Common Sub-Zero Issues We Fix in Rock Hill
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Sub-Zero Repair Pricing in Rock Hill
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Sub-Zero OEM parts used on every repair to maintain appliance integrity and warranty status.
ZIP Codes We Serve in Rock Hill
Our technicians cover the following ZIP codes in Rock Hill, SC. Don't see yours? Call or book — we may still serve you.
2973029732
Sub-Zero repair appointments to Rock Hill
We dispatch Sub-Zero specialists from Fort Mill to Rock Hill — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you repair Sub-Zero?
Yes, we specialize in the repair of Sub-Zero appliances. Our experienced technicians are well-versed in the intricacies of these high-performance refrigeration units and are equipped to handle a wide array of issues, from cooling problems to component failures.
How quickly can you service my Sub-Zero?
We offer same-day service for urgent Sub-Zero repairs in Rock Hill and surrounding areas. Our team is also available for emergency service 24/7, and we provide weekend appointments to accommodate your schedule.
What areas do you serve?
We proudly serve Rock Hill and its surrounding communities, including Fort Mill, Lancaster, Clover, and York. If you're in West Rock Hill, North Rock Hill, or Seven Oaks, we are ready to assist with your Sub-Zero appliance needs.
How does your pricing work?
We provide transparent pricing for all Sub-Zero repairs. A diagnostic fee is disclosed upfront and is always applied to the cost of the repair itself. You will receive a clear quote before any work begins, ensuring you know the total cost.
Do you offer a warranty on repairs?
We stand behind our work with a comprehensive warranty on all Sub-Zero repairs. The specifics of the warranty depend on the parts used and the nature of the repair, and our technician will provide full details upon completion of service.
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Sub-Zero or its parent manufacturer.Sub-Zero and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our SC + NC service area
Not sure if we cover you? Call us.
SC
NC
Fort MillCharlotte, NCRock HillMatthews, NCWaxhaw, NC
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.