Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For homeowners in Waxhaw, where communities like Millbridge and Mineral Springs thrive and a median household income of $144,544 speaks to a commitment to quality living, a malfunctioning stove can disrupt daily routines significantly. Star Appliance, your trusted local experts from nearby Fort Mill, is dedicated to providing exceptional stove repair services right here in Waxhaw. We understand the importance of a fully functional kitchen, especially when preparing meals in a home that values premium appliances. Our skilled technicians specialize in high-end brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring that your sophisticated cooking equipment receives the precise care it deserves. We pride ourselves on restoring the performance and efficiency of your stove, from inconsistent heating issues to complete failures. When you choose Star Appliance, you benefit from our transparent diagnostic fee policy: the initial $120 service call charge is completely waived if you proceed with our recommended repairs. Beyond residential needs, we also service commercial and restaurant kitchen appliances, maintaining the high standards demanded by professional environments. We are committed to extending the lifespan of your valuable appliances and minimizing household inconvenience with reliable, expert service throughout Waxhaw.
Updated
If you're noticing any of these, it's time for a diagnostic.
Your electric stove burner or oven element may not be heating at all, or a gas burner might not ignite. This issue prevents cooking or causes food to remain raw. It can be frustrating when dinner plans are disrupted by a cold cooking surface.
Food cooked in your oven or on your stovetop is consistently undercooked in some spots and overcooked in others. This often indicates a problem with temperature regulation or heat distribution within the appliance. Achieving perfect results becomes impossible with an unreliable temperature.
A gas burner on your stove may spark constantly even after it has ignited, or it may spark without igniting the gas. This can be a safety concern and indicates an issue with the ignition system. The constant clicking noise can also be quite irritating.
The oven door might not latch properly or close completely, allowing heat to escape during cooking. This issue leads to longer cooking times, wasted energy, and inefficient operation of your appliance. A properly sealed door is essential for consistent oven temperatures.
What we typically find when we diagnose these symptoms.
For electric stoves, a damaged or worn-out heating element is a common cause of no heat or uneven heating. Over time, these elements can burn out or become less efficient, requiring replacement. This directly impacts the ability of the stove to generate consistent heat for cooking.
The oven's temperature sensor monitors the internal temperature and relays information to the control board. If this sensor is faulty, it can lead to inaccurate temperature readings and, consequently, uneven cooking or baking. A malfunctioning sensor can cause your oven to overheat or underheat significantly.
In gas stoves, problems with the igniter (which creates the spark to light the gas) or the spark module (which controls the igniters) can prevent a burner from lighting or cause continuous sparking. These components are crucial for safe and effective gas ignition. A dirty or worn igniter may simply fail to spark reliably.
The electronic control board acts as the brain of your modern stove, managing various functions including heating cycles and ignition. A defect in the control board can manifest as numerous symptoms, from burners not working to incorrect oven temperatures. This complex component often requires professional diagnosis.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a distinct odor of natural gas or propane, especially combined with any hissing sound, immediately turn off the stove and call for professional help. Open windows and evacuate if the smell is strong.
Any smell of burning plastic or wiring, or visible smoke coming from your stove, indicates a serious electrical issue. Immediately turn off the appliance, unplug it if safe to do so, and call a qualified technician to prevent fire hazards.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure your electric stove is fully plugged into the outlet. For gas stoves, verify that the gas supply valve (usually behind the range) is in the 'on' position. Sometimes, a simple disconnection can be the culprit.
Go to your home's electrical panel and check if the circuit breaker for your stove or oven has tripped. If it has, flip it completely off and then back on to reset it. Avoid resetting repeatedly if it keeps tripping.
For electric coil burners, visually inspect the coils for any breaks, blisters, or signs of burning. For ceramic cooktops, look for visible cracks or damage on the surface where heating occurs. Damaged elements often need replacement.
If a gas burner isn't lighting, carefully remove the grates and burner caps to check if the small gas ports around the igniter are clogged with food debris. Use a small brush or needle to gently clear any blockages. This can often restore proper ignition.
If your oven isn't heating, try turning on the oven light. If the light doesn't come on, it might indicate a complete power issue to the oven, pointing back to the circuit breaker or outlet. This is a quick preliminary power check.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of stove repair in Waxhaw can vary based on the specific part needing replacement and the complexity of the repair. Minor fixes like a single burner element or a simple sensor replacement typically fall on the lower end. More involved repairs, such as replacing a sophisticated control board or a complete igniter assembly, will incur higher costs due to part expense and labor time.
Waxhaw residents and businesses count on Star Appliance for fast, reliable stove repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Waxhaw area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Waxhaw, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Waxhaw.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We understand a broken stove is urgent. Star Appliance aims for prompt service throughout Waxhaw and nearby areas like Matthews and Charlotte. Contact us to schedule an appointment, and we'll work to get an experienced technician to your home as quickly as possible, minimizing disruption to your kitchen routine and meal preparation.
Star Appliance specializes in the repair of premium appliance brands. We proudly service Sub-Zero, Wolf, Thermador, Viking, and Miele stoves. Our technicians are factory-trained and highly experienced with the specific intricacies and advanced technologies of these high-end brands, ensuring expert care for your valuable kitchen equipment.
Our technicians at Star Appliance are highly experienced and continuously trained on the latest technologies and repair techniques for premium kitchen appliances. We ensure our team is equipped with the knowledge and tools to provide reliable, professional service for your stove, adhering to the highest industry standards for quality workmanship and customer satisfaction.
Star Appliance charges a $120 diagnostic fee for our service call. However, we believe in transparent and fair pricing, so this entire fee is waived if you decide to proceed with the recommended repair services. This means you only pay for the repair itself, providing clear value and peace of mind.
Star Appliance is proud to serve homeowners across Waxhaw, including neighborhoods such as Millbridge, Mineral Springs, Walnut Creek, and Bent Creek. We also extend our expert appliance repair services to surrounding communities like Fort Mill, Charlotte, and Matthews, ensuring broad coverage for your premium stove repair needs.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.