GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Thermador Appliance Repair Specialists in Fort Mill, SC
Same-day Thermador repair from Star Appliance.
90-Day Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
Appliance Down? We'll Call Within 2 Hours.
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Free estimates.
What customers say
4.8· 34 Google reviews
- 5 months ago
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
- 9 months ago
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
- 9 months ago
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Star Appliance, based in Fort Mill, SC, is proud to be your trusted local partner for specialized Thermador appliance repair. We understand the sophisticated engineering and premium performance expected from your Thermador ovens, cooktops, ranges, refrigerators, and dishwashers, which is why our skilled technicians are dedicated to maintaining their optimal functionality. With extensive experience across high-end brands, including Sub-Zero, Wolf, Viking, and Miele, we bring a deep understanding of luxury appliance systems to every service call. Whether you're in Charlotte, Fort Mill, Matthews, or Waxhaw, our team is ready to provide prompt and professional service right to your home. We value transparency and convenience, offering a straightforward diagnostic fee policy: your $120 service call is completely waived with any completed repair. Choosing Star Appliance means opting for expert care that respects the investment you've made in your Thermador kitchen. Our commitment is to deliver efficient, reliable solutions, ensuring your appliances continue to enhance your culinary experience for years to come. From minor adjustments to more complex system overhauls, you can depend on Star Appliance to restore your Thermador appliance to its peak condition with precision and courtesy. We're here to help keep your home running smoothly.
Updated
Our trucks & technicians
Common Thermador appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Oven Not Heating
Your Thermador oven may fail to reach the desired temperature or heat unevenly, affecting cooking results. This symptom can indicate issues with heating elements, temperature sensors, or control board malfunctions, preventing proper heat regulation.
Refrigerator Not Cooling
If your Thermador refrigerator isn't maintaining a cool temperature, you might notice food spoilage or a constantly running compressor. This issue often stems from problems with the condenser coils, evaporator fan, or a faulty thermostat, compromising efficient cooling.
Dishwasher Not Draining
A Thermador dishwasher that leaves standing water after a cycle suggests a drainage problem. This can be caused by a clogged drain filter, a malfunctioning drain pump, or issues with the air gap or drain hose, preventing water removal.
Range Burner Not Igniting
A gas burner on your Thermador range may click continuously without lighting or fail to spark at all. This often points to a dirty or faulty igniter, issues with the burner cap alignment, or a problem with the gas supply valve.
Likely causes
What we typically find when we diagnose these symptoms.
Faulty Heating Element
For ovens, a burned-out or damaged heating element is a common culprit when the appliance fails to heat. Visually, you might see breaks or blisters on the element, indicating it can no longer generate heat effectively.
Clogged Condenser Coils
In refrigerators, dust and debris accumulating on the condenser coils restrict heat dissipation, causing the compressor to overwork. This leads to inefficient cooling and can eventually cause the unit to stop cooling altogether.
Malfunctioning Drain Pump
For dishwashers, a broken or obstructed drain pump is a primary reason for water not draining. The pump, responsible for expelling water, can fail mechanically or become jammed by food particles, preventing proper drainage.
Dirty or Worn Igniter
Gas range burners often fail to ignite due to a dirty igniter or one that has worn out over time. Food spills can block the spark, or the igniter itself may be too weak to produce a consistent flame, requiring cleaning or replacement.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning Smell or Smoke
If you detect a burning smell or see smoke emanating from your Thermador appliance, immediately turn off the power at the breaker and call for professional service. This indicates a serious electrical or component failure requiring urgent attention.
Gas Odor
For gas ranges or ovens, a persistent smell of natural gas is a critical safety hazard. Turn off the appliance, open windows, and evacuate the premises immediately before contacting your gas company and then a qualified technician.
Significant Water Leak
A large or uncontrolled water leak from your dishwasher or refrigerator can cause extensive damage to your home. Turn off the water supply to the appliance if possible and contact a professional to prevent further water damage and diagnose the source.
Quick checks before you call
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
- 1
Verify Power Supply
For any unresponsive Thermador appliance, first check if it's properly plugged into a functional outlet. Also, inspect your home's circuit breaker panel to ensure the corresponding breaker hasn't tripped, restoring power if needed.
- 2
Check Door Seal
For refrigerators and ovens, a compromised door seal can lead to cooling or heating inefficiencies. Visually inspect the gasket around the door for cracks, tears, or debris that might be preventing a tight seal, which can sometimes be cleaned.
- 3
Clean Condenser Coils
For refrigerators, carefully pull the unit away from the wall and use a vacuum cleaner with a brush attachment to remove dust and pet hair from the condenser coils, usually located at the back or underneath. Ensure the appliance is unplugged first.
- 4
Inspect Dishwasher Filter
If your Thermador dishwasher isn't cleaning effectively or draining, locate and remove the filter at the bottom of the wash tub. Clean any food particles or debris thoroughly under running water, then reinsert it correctly.
- 5
Reset Appliance
Sometimes, electronic glitches can cause temporary malfunctions. Try performing a hard reset by unplugging the appliance from its power source for at least 5-10 minutes, then plugging it back in to see if the issue resolves.
- 6
Check Oven Rack Placement
For uneven oven heating, ensure that oven racks are correctly positioned and not obstructing any vents or the heating elements. Improper placement can interfere with air circulation and heat distribution, leading to inconsistent cooking.
Pricing
What affects your final bill.
Diagnostic
120 service call waived with repair
The total cost for your Thermador appliance repair can vary significantly based on the specific part needed and the complexity of the labor involved. Factors such as the model's age, availability of specialized components, and the extent of damage will influence the final price. Our technician will provide a detailed quote after diagnosing the issue.
Why Choose Star Appliance for Thermador?
Premium Specialty
Thermador Appliance Types We Repair
Thermador Refrigerator RepairThermador Freezer RepairThermador Dryer RepairThermador Oven RepairThermador Range RepairThermador Stove RepairThermador Cooktop RepairThermador Ice Maker RepairThermador Wine Cooler RepairThermador Commercial Kitchen Appliance RepairThermador Commercial Refrigerator RepairThermador Commercial Freezer RepairThermador Commercial Oven RepairThermador Appliance Repair
Common Thermador Problems We Fix
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Pricing & Estimates
$120 service call (waived with repair). We provide a written estimate before starting any repair. We use genuine Thermador OEM parts wherever possible to ensure compatibility and longevity.
Thermador Repair by City
Star Appliance — Thermador repair specialists
Based in Fort Mill. Thermador parts in stock. Same-day dispatch when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Frequently Asked Questions
Do you specialize in Thermador appliance repair?
Yes, Star Appliance has specialized expertise in Thermador appliances. Our technicians are highly experienced with the unique systems and sophisticated technology found in Thermador ovens, ranges, refrigerators, and other premium kitchen equipment. We ensure your luxury appliances receive the precise care they require.
How quickly can Star Appliance schedule a service appointment?
We strive to schedule service appointments as quickly as possible to minimize disruption to your home. While exact timing can vary, we prioritize efficient scheduling and aim to provide timely service to all our customers in Charlotte, Fort Mill, Matthews, and Waxhaw.
What areas does Star Appliance serve for Thermador repairs?
Star Appliance proudly serves a comprehensive local area for Thermador appliance repair. Our service area includes Fort Mill, SC, and extends to Charlotte, NC, Matthews, NC, and Waxhaw, NC. We bring expert service directly to your doorstep across these communities.
What is your diagnostic fee for Thermador appliance repairs?
Our diagnostic fee is $120. This service call charge is completely waived if you proceed with the repair recommended by our technician. This policy ensures transparency and provides value when you choose Star Appliance for your Thermador appliance service needs.
Do you offer a warranty on Thermador appliance repairs?
Star Appliance stands behind the quality of our Thermador appliance repairs. While specific warranty terms for parts and labor will be provided at the time of service, our commitment is to ensure your appliance operates correctly after our intervention, giving you peace of mind with our professional workmanship.
Explore more
Other brands we service
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
SC
NC
Charlotte, NCFort MillMatthews, NCWaxhaw, NC
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Appliance Down? We'll Call Within 2 Hours.
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.