24/7/365 Emergency

BlueStar Error Codes

Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.

6-Month Warranty

24/7/365

Emergency

Service-call pricing

All tiers applied to the cost of the repair when work is done.

Standard
Most appliances + brands
$99
Luxury
High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.)
$125
Commercial
Walk-in coolers, commercial laundry, restaurant equipment
$175

Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.

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Below are 20 common BlueStar error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).

Critical (13)

— food spoiling, safety, or appliance unusable
CodeWhat it means
E1Oven temperature sensor fault.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will test oven temperature sensor and replace if defective.
E2Oven temperature too high.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will check oven sensor, heating element, and control board.
E3Oven control board fault.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will diagnose and replace the main control board.
E5Oven heating element failure.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will test the oven bake or broil element and replace if faulty.
E6Oven temperature sensor short circuit.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will test oven temperature sensor and replace if shorted.
E7Oven control board internal error.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will diagnose and replace the main control board.
F2Oven temperature sensor fault.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will test oven temperature sensor and replace if defective.
F3Oven control board communication error.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will diagnose and replace the main control board.
F5Oven temperature too high or thermal overload.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will check oven sensor, heating element, and control board.
F6Oven heating element failure.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will test the oven bake or broil element and replace if faulty.
F7Oven temperature sensor short circuit.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will test oven temperature sensor and replace if shorted.
F8Oven control board internal fault.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will diagnose and replace the main control board.
HIOven temperature is too high.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will check oven sensor, heating element, and control board.

Important (6)— needs service within days

CodeWhat it means
E0General electronic error or communication issue.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will check wiring connections and control board.
E4Oven door lock failure.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will inspect and repair or replace the oven door lock mechanism.
E8Oven door lock mechanism jam.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will inspect and repair or replace the oven door lock mechanism.
F1Ignition failure on a burner.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will check igniter, spark module, and gas supply.
F4Oven door lock malfunction.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will inspect and repair or replace the oven door lock mechanism.
F9Oven door lock error or jam.
Models: RNB Heritage, Platinum, Salamander
Fix: Technician will inspect and repair or replace the oven door lock mechanism.

Minor (1)— quality of life issue, can wait

CodeWhat it means
LOOven door lock engaged for self-clean cycle.
Models: RNB Heritage, Platinum, Salamander
Fix: This is a normal operating status during self-clean. If it persists after the cycle, technician will check lock mechanism.

Code matches a symptom? Read the diagnostic guide

BlueStar codes often correspond to a broader appliance issue. Match your code to a symptom below:

Don't see your BlueStar code?

Call us — we've seen most BlueStar codes in the field. transparent service-call pricing (applied to repair).

Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with BlueStar or its parent manufacturer. Codes shown reflect common scenarios across the BlueStar product line; specific behavior may vary by model year and configuration.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent4.8Verified Google Reviews
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Sherri D'Alessandro

Sherri D'Alessandro

5 months ago
Google

Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!

Kevin Dvorscak

Kevin Dvorscak

9 months ago
Google

Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!

Bonnie Hall

Bonnie Hall

9 months ago
Google

Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!

Alfred Mapp

Alfred Mapp

a year ago
Google

I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…

Gidget Rao

Gidget Rao

6 years ago
Google

Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…

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Tue8am–6pm EDT
Wed8am–6pm EDT
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Sat9am–4pm EDT
SunClosed
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Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.

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