Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Waxhaw homeowners, for reliable and professional dryer repair, look no further than Star Appliance. We understand that a malfunctioning dryer can significantly disrupt your daily routine, especially in a vibrant community like Waxhaw, which has seen remarkable growth, reflecting its appeal to families with a median household income of $144,544. Our skilled technicians specialize in servicing premium appliance brands, including Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring that your sophisticated laundry machines receive the expert care they truly deserve. Whether you reside in the charming Millbridge community or the serene Walnut Creek neighborhood, our team is committed to delivering prompt, efficient, and courteous service directly to your home. We pride ourselves on transparent pricing and a truly customer-centric approach; our standard $120 diagnostic service call fee is fully waived when you choose to proceed with a repair performed by our experienced professionals. This policy ensures you receive a clear and thorough assessment of your dryer's issue without the burden of unexpected costs, offering peace of mind from the very start. Star Appliance is your trusted local partner for keeping your high-end laundry appliances running smoothly and efficiently. We are dedicated to restoring convenience and comfort to your household with minimal fuss and maximum expertise, understanding the essential role a fully functional home plays in the Waxhaw area. We're here to help bring efficiency back to your laundry room.
Updated
If you're noticing any of these, it's time for a diagnostic.
If your dryer tumbles clothes but fails to produce heat, your garments will remain damp even after a full cycle. This often indicates an issue with the heating element, thermal fuse, or thermostat. Prompt attention can prevent prolonged dampness and potential mildew issues.
Unusual sounds such as squealing, thumping, or grinding during operation are common indicators of a mechanical problem. These noises can suggest worn drum rollers, idler pulleys, or a faulty blower wheel. Ignoring these sounds can lead to more significant damage over time.
When your dryer powers on but the drum doesn't spin, clothes will not dry effectively. This symptom typically points to a broken drive belt, a motor issue, or problems with the drum rollers. A non-tumbling drum renders the appliance largely ineffective for drying.
Even if your dryer is heating and tumbling, clothes might still emerge damp or require multiple cycles to dry completely. This can be due to restricted airflow from clogged vents, a faulty moisture sensor, or an overloaded drum, all of which impede efficient drying.
If your dryer consistently stops before the cycle is complete, it could be a sign of overheating. This often points to a clogged vent, a malfunctioning thermal fuse, or issues with the motor or control board. Intermittent shutdowns can be frustrating and extend laundry time.
What we typically find when we diagnose these symptoms.
A common cause of poor drying performance and overheating is lint buildup in the dryer vent or ductwork. This restriction reduces airflow, forces the dryer to work harder, and can pose a fire hazard if not regularly cleaned. Proper ventilation is crucial for efficiency and safety.
The heating element is responsible for generating the hot air inside your dryer. If it burns out or malfunctions, the dryer will tumble but produce no heat, leaving your clothes cold and damp. This part is critical for the drying process.
The drive belt is what allows the drum to tumble. Over time, it can fray, crack, or break, preventing the drum from spinning. Similarly, worn or seized drum rollers can cause loud noises and prevent smooth operation, hindering the drying cycle.
These components regulate temperature and act as safety cut-offs to prevent overheating. A faulty thermostat might prevent the dryer from heating or cause it to overheat, while a blown thermal fuse will often stop the dryer from operating entirely. They are vital for safe temperature control.
The idler pulley maintains tension on the drive belt, ensuring the drum spins correctly. If this pulley wears out, it can cause squealing noises or lead to the drive belt slipping or breaking, resulting in the dryer not tumbling or making excessive noise.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you notice a distinct burning smell or see any smoke emanating from your dryer, immediately unplug the appliance and turn off its power source. This is a serious fire hazard that requires immediate professional attention.
Any visible electrical sparks or a strong electrical odor from your dryer are critical warning signs. Disconnect power to the unit immediately and do not attempt to use it again until a qualified technician has inspected it.
For gas dryers, if you detect the distinct smell of natural gas, evacuate your home immediately and contact your gas company and emergency services from a safe location. Do not use any electrical switches or appliances.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure your dryer is fully plugged into the electrical outlet. For electric dryers, verify that the circuit breaker hasn't tripped; a tripped breaker will often stop all power to the appliance. For gas dryers, confirm the gas supply valve is open.
A clogged lint filter drastically reduces airflow and drying efficiency. Remove the lint filter and thoroughly clean any accumulated lint before each load. This simple step can often resolve issues with clothes not drying completely.
Visually check the external dryer exhaust vent on the outside of your home. Ensure it's not blocked by lint, debris, or even a bird's nest. A clear vent is crucial for proper airflow and prevents overheating.
Overloading your dryer can prevent clothes from tumbling freely and receiving adequate heat distribution, leading to incomplete drying. Always follow your dryer's capacity guidelines for optimal performance and efficiency.
Double-check that you've selected the appropriate drying cycle and temperature settings for your load. Incorrect settings, such as "Air Fluff" instead of a heated cycle, will result in clothes remaining damp.
Pay attention to any new or unusual noises during operation, like squealing or grinding. While you shouldn't open the appliance, these sounds can indicate a component is failing, helping you describe the issue to a technician.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of dryer repair can vary significantly based on the specific part needing replacement and the complexity of the labor involved. Minor issues like a blown thermal fuse or a broken drive belt typically fall on the lower end, while motor replacements or extensive electrical board repairs tend to be higher. Our technicians provide a detailed estimate after diagnosis.
Waxhaw residents and businesses count on Star Appliance for fast, reliable dryer repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Waxhaw area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Waxhaw, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Waxhaw.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We strive for prompt service for our Waxhaw customers. While availability can vary, we aim to schedule appointments as quickly as possible to address your dryer issues efficiently. Contact us directly to discuss immediate openings and find a time that works best for your schedule.
Star Appliance specializes in repairing premium dryer brands. Our expert technicians are trained and experienced in servicing Sub-Zero, Wolf, Thermador, Viking, and Miele dryers, ensuring high-quality and specialized care for your valuable appliances.
Absolutely. Our technicians are highly trained professionals with extensive experience in diagnosing and repairing issues across a range of high-end dryer models. We ensure they have the expertise needed to provide reliable and effective solutions for your appliance.
Our diagnostic service call fee is $120. However, for your convenience, this fee is completely waived if you choose to proceed with the recommended dryer repair performed by our team. We believe in transparent pricing and straightforward service.
Star Appliance proudly serves all neighborhoods in Waxhaw, including Millbridge, Mineral Springs, Walnut Creek, and Bent Creek. We also extend our services to nearby cities like Charlotte, Matthews, and Fort Mill.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
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Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.