GoogleSuch a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
24/7/365 Emergency
Capital Error Codes
Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
Below are 30 common Capital error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
Critical (16)
— food spoiling, safety, or appliance unusable| Code | What it means |
|---|---|
| d0 | Door lock system error. Models: Culinarian, Connoisseurian, Precision Fix: Technician will inspect the oven door lock assembly and its motor. |
| d1 | Door lock mechanism jammed. Models: Culinarian, Connoisseurian, Precision Fix: Technician will manually disengage the lock and inspect for obstructions or damage. |
| d2 | Door lock motor failure. Models: Culinarian, Connoisseurian, Precision Fix: Technician will test the door lock motor and replace if it has failed. |
| d6 | Door lock failed to engage. Models: Culinarian, Connoisseurian, Precision Fix: Technician will inspect the lock mechanism and ensure proper alignment and function. |
| d7 | Door lock failed to disengage. Models: Culinarian, Connoisseurian, Precision Fix: Technician will inspect the lock mechanism and ensure it can be released. |
| d8 | Door lock system power fault. Models: Culinarian, Connoisseurian, Precision Fix: Technician will check power supply to the door lock control module. |
| E0 | Range burner control fault. Models: Culinarian, Connoisseurian, Precision Fix: Technician will diagnose the specific burner control module and replace if necessary. |
| E1 | Cooktop surface element failure. Models: Culinarian, Connoisseurian, Precision Fix: Technician will test the affected surface element and its wiring, replacing if needed. |
| E2 | Cooktop control panel unresponsive. Models: Culinarian, Connoisseurian, Precision Fix: Technician will check power to the control panel and test its internal components. |
| E8 | Cooktop element short circuit. Models: Culinarian, Connoisseurian, Precision Fix: Technician will test cooktop elements for short circuits and replace faulty ones. |
| F1 | Main control board communication error. Models: Culinarian, Connoisseurian, Precision Fix: Technician will check wiring harness integrity and may replace the main control board. |
| F2 | Oven temperature sensor fault. Models: Culinarian, Connoisseurian, Precision Fix: Technician will test the oven temperature sensor and replace if out of calibration or open. |
| F3 | Oven heating element failure. Models: Culinarian, Connoisseurian, Precision Fix: Technician will test the bake and broil elements for continuity and replace if failed. |
| F6 | Oven temperature too high. Models: Culinarian, Connoisseurian, Precision Fix: Technician will verify oven sensor accuracy and check for control board issues. |
| F7 | Oven control board power issue. Models: Culinarian, Connoisseurian, Precision Fix: Technician will check power supply to the control board and test board functionality. |
| P0 | Power failure during operation. Models: Culinarian, Connoisseurian, Precision Fix: Technician will check the home's electrical supply and the appliance's internal power connections. |
Important (13)— needs service within days
| Code | What it means |
|---|---|
| d3 | Door lock sensor fault. Models: Culinarian, Connoisseurian, Precision Fix: Technician will test the door lock position sensor and replace if needed. |
| d4 | Door lock control board communication error. Models: Culinarian, Connoisseurian, Precision Fix: Technician will check wiring between the main control and the door lock module. |
| d5 | Door lock system overheated. Models: Culinarian, Connoisseurian, Precision Fix: Technician will check for proper ventilation and test the door lock motor for excessive heat. |
| d9 | Door lock user interface error. Models: Culinarian, Connoisseurian, Precision Fix: Technician will test the user interface board's interaction with the lock system. |
| E3 | Cooktop internal temperature sensor fault. Models: Culinarian, Connoisseurian, Precision Fix: Technician will test the cooktop's internal temperature sensor and replace if faulty. |
| E4 | Cooktop communication error between modules. Models: Culinarian, Connoisseurian, Precision Fix: Technician will inspect wiring and connections between cooktop control modules. |
| E5 | Cooktop power surge detected. Models: Culinarian, Connoisseurian, Precision Fix: Technician will check the home's electrical supply and the cooktop's power components. |
| E7 | Cooktop user interface error. Models: Culinarian, Connoisseurian, Precision Fix: Technician will test the cooktop's user interface board for proper function. |
| E9 | Cooktop door lock error (if applicable). Models: Culinarian, Connoisseurian, Precision Fix: Technician will inspect the door lock mechanism and its associated wiring. |
| F4 | Oven door lock malfunction. Models: Culinarian, Connoisseurian, Precision Fix: Technician will inspect the door lock mechanism and motor for obstructions or failure. |
| F5 | Oven cooling fan failure. Models: Culinarian, Connoisseurian, Precision Fix: Technician will check the oven's cooling fan motor and wiring for faults. |
| F8 | Oven user interface communication error. Models: Culinarian, Connoisseurian, Precision Fix: Technician will inspect the connection between the main control and the user interface panel. |
| F9 | Oven door switch fault. Models: Culinarian, Connoisseurian, Precision Fix: Technician will test the oven door switch and replace if defective. |
Minor (1)— quality of life issue, can wait
| Code | What it means |
|---|---|
| E6 | Cooktop cooling fan malfunction. Models: Culinarian, Connoisseurian, Precision Fix: Technician will inspect the cooktop's cooling fan and its operation. |
Code matches a symptom? Read the diagnostic guide
Capital codes often correspond to a broader appliance issue. Match your code to a symptom below:
Don't see your Capital code?
Call us — we've seen most Capital codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Capital or its parent manufacturer. Codes shown reflect common scenarios across the Capital product line; specific behavior may vary by model year and configuration.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
24/7/365 Emergency Service — live dispatcher answers around the clock. Emergency response within 4 hours in most service areas. When your appliance is down, we move fast.
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Appliance Down? Instant SMS & Email Confirmation.
Star Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.