Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For homeowners in Waxhaw, maintaining a high-performing kitchen is essential, especially when it comes to your range. At Star Appliance, we understand the inconvenience a malfunctioning range can cause, whether you reside in the thriving community of Millbridge or the serene areas around Mineral Springs. As Waxhaw continues its impressive growth, which saw its population more than double from 2010 to 2020, more families are relying on their home appliances daily. That's why our expert technicians specialize in precise and efficient range repair, ensuring your culinary routine remains uninterrupted. We proudly service premium brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele, bringing unparalleled expertise directly to your home. Our commitment to transparent and fair service is reflected in our policy: a $120 service call fee, which is fully waived when you proceed with the repair. This approach ensures you receive a comprehensive diagnostic without added stress, knowing our solutions are both high-quality and cost-effective. Trust Star Appliance to restore your range to its optimal condition with professionalism and a deep understanding of the unique needs of the Waxhaw community.
Updated
If you're noticing any of these, it's time for a diagnostic.
This is a common frustration where your oven either fails to reach the set temperature or cooks food inconsistently, resulting in undercooked or burnt spots. It can manifest as longer cooking times or food not baking properly, impacting your meal preparation.
For gas ranges, this symptom means a burner won't ignite or click, or the flame is weak and inconsistent. For electric ranges, the burner may not glow red or produce heat. This directly affects your ability to cook on the stovetop, making meal prep difficult.
Your range may experience sudden temperature fluctuations during cooking, often without warning. This can lead to unexpected changes in cooking results and may indicate an issue with internal sensors or calibration. Precise temperature control is crucial for consistent cooking.
Unusual sounds like buzzing, humming, or clicking from the oven or stovetop that are louder than normal operation can signal an internal issue. Similarly, strange odors, especially a burning smell beyond initial seasoning, indicate a problem that requires immediate attention.
What we typically find when we diagnose these symptoms.
One of the most common reasons a gas burner won't ignite or an electric burner won't heat is a failing igniter or a burnt-out heating element. Over time, these components can degrade, preventing proper heat generation. Replacement of these specific parts is often required to restore functionality.
If your oven is not heating to the correct temperature or is cooking unevenly, a malfunctioning temperature sensor or thermostat is often the culprit. These components are crucial for accurately monitoring and regulating the oven's internal temperature. Calibration issues or outright failure can lead to inconsistent results.
The control board acts as the brain of your modern range, managing all its functions, from burner ignition to oven temperature settings and display. When the control board fails, you might experience various symptoms like unresponsive buttons, error codes, or complete appliance shutdown. This often necessitates a professional diagnostic and replacement.
Internal wiring can become frayed, loose, or damaged due to heat, wear, or even rodent activity. Poor electrical connections can prevent power from reaching specific components, leading to burners not lighting, oven not heating, or display issues. A thorough inspection of the wiring harness is crucial for safety and repair.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect the distinct odor of natural gas or propane, especially combined with any hissing sounds, immediately turn off the range and evacuate your home. Do not operate any electrical switches or devices, and call your gas provider and emergency services from a safe location.
A persistent electrical burning smell, visible smoke, or sparks coming from your range indicates a serious electrical fault. Turn off the appliance and cut power at the circuit breaker if safe to do so. This is a fire hazard and requires immediate professional inspection.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure your range is securely plugged into its electrical outlet. A loose plug can prevent the appliance from receiving power, leading to non-functional burners or an oven that won't heat. Sometimes, simply re-seating the plug can resolve the issue.
Locate your home's electrical panel and check the circuit breaker dedicated to your kitchen range. If it's tripped (usually halfway between ON and OFF), switch it completely to OFF and then firmly back to ON. This can often restore power if there was an overload.
For gas ranges, ensure the gas shut-off valve behind the appliance is in the fully open position. A partially closed or completely closed valve will prevent gas from reaching the burners or oven, leading to ignition failures. Also, check other gas appliances in your home to confirm general gas availability.
For gas burners, make sure the burner caps and bases are clean and properly aligned. Clogged ports from spilled food or misalignment can obstruct gas flow or spark, preventing ignition. For electric coil burners, ensure they are fully seated in their receptacles.
Many modern ranges have electronic controls that can sometimes glitch. Try unplugging the range for 5-10 minutes, then plugging it back in. This 'hard reset' can sometimes clear minor electronic errors and restore normal operation, similar to restarting a computer.
Visually inspect the rubber gasket around your oven door. A damaged, torn, or loose seal can allow heat to escape, leading to inefficient cooking and longer preheat times. While not a fix, identifying this can indicate a need for professional service.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of range repair can vary significantly based on the specific part needing replacement, the complexity of the repair, and the brand of your appliance. Simple fixes like a faulty igniter or thermostat are typically on the lower end, while replacing a main control board or a convection fan motor can be more involved and thus cost more. Our technicians provide a detailed quote after diagnosing the issue.
Waxhaw residents and businesses count on Star Appliance for fast, reliable range repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Waxhaw area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Waxhaw, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Waxhaw.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We prioritize prompt service to minimize disruption to your home. Our team aims to schedule your range repair appointment as quickly as possible, often within 1-2 business days, depending on technician availability and the complexity of the issue. We'll work to find a time that fits your schedule.
Star Appliance specializes in the repair of luxury range brands known for their quality and performance. Our expert technicians are highly experienced with Sub-Zero, Wolf, Thermador, Viking, and Miele appliances, ensuring specialized care for your premium kitchen equipment.
Absolutely. Our technicians undergo specialized training and possess extensive experience in diagnosing and repairing a wide array of range issues across various models. They are equipped with the knowledge and tools necessary to handle even the most intricate problems, restoring your appliance efficiently.
Star Appliance charges a $120 diagnostic service call fee to thoroughly assess your range's issue. This fee is completely waived if you choose to proceed with the recommended repair. Our goal is to provide clear, upfront pricing and value for your investment in our services.
Yes, Star Appliance proudly serves homeowners throughout Waxhaw, including neighborhoods like Millbridge, Walnut Creek, and Bent Creek. We also extend our expert appliance repair services to nearby cities such as Charlotte and Matthews, ensuring comprehensive coverage for our valued customers.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
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Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.