Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
For homeowners in Waxhaw, NC, seeking expert appliance repair services, Star Appliance offers unparalleled expertise right here in your community. We understand the unique demands of premium appliances and are proud to extend our specialized repair solutions to residents throughout Waxhaw, from the bustling areas near Millbridge to the serene neighborhoods of Mineral Springs. Waxhaw has seen remarkable growth, with its population expanding significantly from 2010 to 2020, reflecting a vibrant and thriving community we are dedicated to serving. When your high-end Sub-Zero refrigerator isn't cooling, your Wolf range isn't heating, or your Miele dishwasher is acting up, you need a trusted partner who knows these sophisticated systems inside and out. Star Appliance is committed to restoring the performance and longevity of your valuable appliances. Our experienced technicians are well-versed in servicing top-tier brands like Sub-Zero, Wolf, Thermador, Viking, and Miele. We also maintain a transparent service policy: our $120 diagnostic service call is always waived with any completed repair. You can rely on Star Appliance for professional, efficient, and courteous service, ensuring your household routine in Waxhaw remains uninterrupted.
Updated
If you're noticing any of these, it's time for a diagnostic.
Your refrigerator isn't keeping food cold, or your oven isn't reaching the set temperature. This is a common issue affecting performance and food safety. It can manifest as lukewarm contents in the fridge or undercooked meals from the oven, indicating a critical functional failure.
Grinding, humming, rattling, or loud banging sounds coming from your appliance are clear indicators of an internal problem. These noises often suggest a worn-out motor, a failing fan, or a loose component. Ignoring them can lead to further damage to the unit.
Puddles forming around your dishwasher, washing machine, or refrigerator signal a potential leak. This could be due to a cracked hose, a faulty pump, or a compromised seal. Water leaks not only damage the appliance but can also harm your flooring and cabinetry.
An appliance that completely fails to power on, or repeatedly trips the circuit breaker, indicates a significant electrical problem. This could range from a simple faulty outlet to a more complex issue with the internal wiring or the main control board, requiring professional assessment.
What we typically find when we diagnose these symptoms.
Many appliance issues, from poor cooling in refrigerators to inefficient drying in dryers, stem from restricted airflow. Over time, lint, dust, or debris can accumulate in condenser coils, air vents, or drain filters, hindering proper operation. Regular cleaning of these components is crucial to maintain performance.
For appliances that rely on heat, such as ovens, ranges, or dryers, a faulty heating element or igniter can prevent them from reaching or maintaining the desired temperature. Similarly, a malfunctioning temperature sensor can lead to inaccurate readings and improper heating cycles, impacting cooking or drying effectiveness.
Dishwashers that won't drain and washing machines that leave water in the drum often suffer from blockages in their drainage systems. Food particles, detergent residue, or foreign objects can clog drain pumps, hoses, or filters, preventing water from being expelled properly. This can lead to standing water and unpleasant odors.
The control board acts as the 'brain' of modern appliances, orchestrating all functions. Power surges, age, or manufacturing defects can cause these complex electronic boards to fail, leading to erratic behavior, unresponsive buttons, or complete operational shutdowns across various appliance types. Diagnosing these requires specialized expertise.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning smell or see smoke emanating from any appliance, immediately unplug it or turn off the power at the circuit breaker. This indicates an electrical fault or overheating, posing a serious fire hazard that requires immediate professional attention.
In the event of substantial water leaking or flooding from an appliance, particularly a washing machine or dishwasher, shut off the water supply to the unit and call for service. Extensive water damage can occur rapidly, affecting your home's structure and electrical systems.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure the appliance is securely plugged into a working outlet. Verify that the circuit breaker hasn't tripped; a tripped breaker will prevent any power from reaching the unit. Sometimes, a simple reset of the breaker can resolve power-related issues without needing professional intervention.
For refrigerators, ovens, and dishwashers, check the condition of the door gaskets or seals. Gaps or tears can lead to temperature inconsistencies or water leaks. Ensure the door closes completely and that nothing is obstructing a tight seal, which is crucial for efficient operation.
For dryers, regularly clean the lint trap before each use. For refrigerators, gently pull the unit out and vacuum the condenser coils located at the back or underneath. Dishwashers often have food traps or filters at the bottom that should be cleaned periodically to prevent drainage problems.
If your dishwasher, washing machine, or refrigerator's ice maker isn't receiving water, check that the water supply valve behind the appliance is fully open. A partially closed or completely shut-off valve can prevent water from flowing, leading to operational issues. Also, check for kinks in the water line.
Before calling for service, carefully inspect around the base of the appliance for any signs of water leakage. Small puddles can indicate a loose hose connection or a minor crack in a component. Identifying the location of the leak can provide valuable information for diagnosis.
Many common issues and error codes are addressed in your appliance's user manual. Consult it for troubleshooting steps specific to your model and brand. The manual often provides quick solutions for minor problems or instructions for resetting the appliance, potentially saving a service call.
What affects your final bill.
Diagnostic
120 service call waived with repair
Appliance repair costs can vary significantly based on the specific appliance, the brand (premium brands often have higher part costs), and the complexity of the required repair. Simple fixes like replacing a thermostat or igniter will be at the lower end, while major component replacements such as compressors or main control boards can be considerably more expensive.
Waxhaw residents and businesses count on Star Appliance for fast, reliable appliance repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Waxhaw area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Waxhaw, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Waxhaw.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We strive for prompt service and understand the urgency of appliance malfunctions. For residents in Waxhaw, we aim to schedule repairs as quickly as possible, often within a day or two, depending on our current availability and the complexity of the issue. Our team works efficiently to get your premium appliances back to optimal working condition with minimal delay.
Star Appliance specializes in the repair of high-end, luxury appliance brands. Our expert technicians are trained and experienced in servicing Sub-Zero, Wolf, Thermador, Viking, and Miele appliances. We possess the specific knowledge and tools required to handle the intricate systems of these premium brands effectively.
Absolutely. Our technicians are highly trained professionals with extensive experience in diagnosing and repairing premium appliance brands. We ensure our team is equipped with the latest knowledge and specialized tools necessary to provide top-quality service for your Sub-Zero, Wolf, Thermador, Viking, or Miele appliances.
Star Appliance has a transparent diagnostic fee policy. We charge a $120 service call fee for diagnostics. However, this entire fee is completely waived if you choose to proceed with the repair recommended by our technician. Our goal is to provide clear costs and excellent value for our Waxhaw customers.
Star Appliance proudly serves the entire town of Waxhaw, including popular neighborhoods such as Millbridge, Mineral Springs, Walnut Creek, and Bent Creek. We also extend our services to nearby cities like Charlotte, Matthews, and Fort Mill, ensuring comprehensive coverage for premium appliance owners throughout the region.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
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Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.