Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
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No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your ice maker falters, it can disrupt your daily routine and compromise the convenience you expect from a premium home in Fort Mill. At Star Appliance, we understand the importance of a fully functional ice maker, especially for residents enjoying the vibrant lifestyle this suburb of Charlotte offers. As a trusted local appliance repair business deeply rooted in York County, we specialize in expert ice maker repair services tailored to the specific needs of homeowners across Fort Mill, from the serene streets of Kimbrell Crossing to the welcoming community of Savannah. Our certified technicians are highly skilled in diagnosing and repairing issues with high-end brands like Sub-Zero, Wolf, Thermador, Viking, and Miele, ensuring your sophisticated appliances receive the meticulous care they deserve. We pride ourselves on transparent service; our $120 diagnostic fee is always waived if you proceed with a repair, providing you with clarity and value. Whether it's a minor clog or a complex electrical issue, we're equipped to restore your ice maker's performance efficiently. We also extend our specialized expertise to commercial and restaurant kitchen appliances, recognizing their critical role in business operations.
Updated
If you're noticing any of these, it's time for a diagnostic.
Your ice maker is completely failing to produce any ice, even after sufficient time has passed. The ice mold remains empty, and no ice cubes are present in the collection bin. This symptom often points to a complete interruption of the ice-making cycle.
You notice water pooling inside the freezer compartment or dripping onto the kitchen floor from around the ice maker area. This can indicate a problem with the water inlet valve, a cracked ice mold, or a clogged drain line. Prompt attention is needed to prevent potential water damage.
The ice cubes produced are noticeably smaller than usual, or they appear cloudy rather than clear. This often suggests issues with water pressure, a clogged water filter, or an inconsistent freezer temperature. Poor quality ice indicates an underlying problem with the water flow or freezing process.
Your ice maker is emitting unusual sounds, such as grinding, squeaking, or loud buzzing noises. These sounds can signal problems with the motor, the auger, or other moving parts within the ice maker assembly. Ignoring these noises can lead to further damage.
Although the ice maker might be producing ice, the dispenser in the refrigerator door is failing to dispense it. This can be due to a frozen-over dispenser chute, a malfunctioning auger motor that crushes and moves the ice, or an issue with the dispenser's control panel.
What we typically find when we diagnose these symptoms.
A common culprit for reduced or no ice production is a clogged water line or a dirty water filter. Over time, mineral deposits can accumulate in the narrow water line, restricting flow. Similarly, a saturated water filter can severely impede the amount of water reaching the ice maker, leading to poor performance.
The water inlet valve is an electrically controlled component that opens to allow water into the ice maker. If this valve is faulty, it may not open properly, or it could remain stuck open, leading to either no water filling the tray or continuous leaking. A failing solenoid or debris can cause this malfunction.
The ice maker assembly itself contains several critical components, including the motor, thermostat, and ejector arms. If any of these parts within the assembly fail, the entire unit may stop producing ice or produce it intermittently. Wear and tear over time can lead to a complete breakdown of the assembly's functionality.
For an ice maker to function correctly, the freezer temperature must be maintained at an optimal level, typically around 00F (-180C). If the freezer is too warm, ice will not freeze properly, resulting in small, slushy, or no ice. This can sometimes be due to a faulty thermostat or a sealing issue.
The ice maker's thermostat or temperature sensor detects when the water in the mold is frozen and signals the ejector arms to harvest the ice. If this sensor malfunctions, it may not trigger the harvest cycle, causing ice to remain in the mold. This leads to a cessation of ice production until the issue is resolved.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you notice a continuous or significant amount of water leaking from your ice maker or refrigerator, it's crucial to turn off the water supply to the unit immediately and call for professional service. Untreated leaks can lead to extensive water damage to your flooring and cabinetry.
Any burning smell or visible smoke emanating from your refrigerator or ice maker is a serious electrical safety hazard. Immediately unplug the appliance if safe to do so, and contact a qualified appliance repair technician. Do not attempt to diagnose or fix the issue yourself.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure the water supply line connected to your refrigerator is not kinked or crimped, as this can restrict water flow to the ice maker. Visually inspect the line running from the wall to the back of the unit. Also, confirm the shut-off valve for the water supply is fully open.
Check your freezer's temperature setting to ensure it's at or below 00F (-180C). If the temperature is too high, the water won't freeze effectively, preventing ice production. You might use a separate thermometer to verify the internal reading.
Remove the ice bucket and check for any obstructions, such as frozen ice clumps that might be blocking the dispenser chute or the ice maker's sensor. Break apart any large chunks of ice that could be preventing new ice from dropping or dispensing.
Many ice makers have a reset button or can be reset by simply turning the unit off and on at the circuit breaker for a few minutes. Consult your appliance's manual for specific reset instructions, or try cycling the power to the refrigerator for about 5-10 minutes.
A clogged or expired water filter can significantly reduce water flow to your ice maker. Check when your filter was last replaced. If it's overdue, consider replacing it, as this is a common reason for decreased ice production or poor ice quality.
After the ice maker cycles and dispenses ice, listen carefully for the sound of water refilling the ice mold. If you don't hear a distinct filling sound, it could indicate a problem with the water inlet valve or the water supply itself.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of ice maker repair varies significantly depending on the specific component that needs replacement and the brand of your appliance. Simple fixes like a clogged water line or a minor sensor adjustment tend to be on the lower end. More complex issues involving a full ice maker assembly replacement or a sophisticated water inlet valve for a premium brand will typically fall into the higher price range due to parts and specialized labor.
Fort Mill residents and businesses count on Star Appliance for fast, reliable ice maker repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Fort Mill area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Fort Mill, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Fort Mill.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








Star Appliance is committed to prompt and efficient service for our Fort Mill customers. We strive to offer flexible scheduling to address your ice maker repair needs as quickly as possible. Our goal is to get your appliance back to optimal function with minimal disruption to your home.
We specialize in servicing premium appliance brands. Our experienced technicians are experts in repairing ice makers from Sub-Zero, Wolf, Thermador, Viking, and Miele. You can trust us to handle your high-end appliance with the care and precision it requires.
Our team at Star Appliance consists of highly trained and experienced technicians with extensive knowledge of ice maker systems across various premium brands. We continuously update our skills and tools to provide reliable, effective repairs, ensuring long-lasting solutions for your appliance issues.
We have a transparent diagnostic fee of $120 for service calls. However, this fee is fully waived if you choose to proceed with the recommended ice maker repair through Star Appliance. We believe in providing clear, upfront pricing with no hidden costs.
Yes, Star Appliance proudly serves all neighborhoods within Fort Mill, including communities like Kimbrell Crossing, The Meadows, and Ardrey Acres. We also extend our premium ice maker repair services to neighboring cities such as Charlotte, Matthews, and Waxhaw, ensuring comprehensive coverage for our valued customers.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
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Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.