Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day Asko repair from Star Appliance.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
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No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Welcome to Star Appliance, your trusted local expert for premium appliance repair in Charlotte, North Carolina. We specialize in the meticulous service of high-end brands like Asko, bringing unparalleled expertise to homes across the Charlotte metropolitan area, from the stately residences in Myers Park to the bustling family kitchens in Cotswold. Our certified technicians are intimately familiar with Asko's innovative designs and advanced technology, ensuring your dishwashers, laundry machines, and other Asko appliances receive the precise care they deserve. Beyond Asko, we are also authorized and experienced in servicing other luxury brands including Sub-Zero, Wolf, Thermador, Viking, and Miele. We understand the importance of a properly functioning home, which is why we commit to reliable, efficient repairs designed to restore your appliance's performance quickly and effectively. Our dedication extends to commercial and restaurant kitchen appliances as well, providing comprehensive solutions for businesses. When you choose Star Appliance, you benefit from our straightforward diagnostic fee policy: a $120 service call that is completely waived when you proceed with the recommended repair. This commitment reflects our belief in transparent service and customer satisfaction. We pride ourselves on being a dependable partner for appliance longevity in your Charlotte home, ensuring every service call is handled with the utmost professionalism and skill. We are here to help maintain the superior performance you expect from your Asko appliances.
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If you're noticing any of these, it's time for a diagnostic.
If your Asko dishwasher is running through cycles but leaving dishes with food particles, residue, or a cloudy film, it indicates a problem with its washing performance. This can affect all items, from plates to glassware, suggesting an internal component issue. You might notice dishes are not as sparkling clean as they should be.
Finding standing water at the bottom of your dishwasher after a cycle is a clear sign of a drainage problem. This can lead to unpleasant odors and unsanitary conditions, preventing you from loading new dishes. The water may appear dirty or contain leftover food particles.
Strange sounds like grinding, buzzing, or loud knocking during a wash cycle are not typical for a quiet Asko dishwasher. These noises can indicate issues with the pump, motor, or other moving parts that are either worn out or obstructed. The sounds may intensify during certain phases of the cycle.
Any signs of water pooling around the base of your Asko dishwasher or under the cabinet are cause for concern. Leaks can lead to significant water damage to your flooring and cabinetry. The leak might be intermittent or constant, depending on the source.
What we typically find when we diagnose these symptoms.
Food particles and mineral deposits can accumulate in your dishwasher's filters and spray arms over time. This buildup obstructs water flow, preventing proper cleaning and leading to dishes that are still dirty after a cycle. Regular cleaning can often prevent this common issue.
The water inlet valve controls the flow of water into the dishwasher. If this valve is defective or clogged, your dishwasher may not fill with enough water, or it might not fill at all. This can result in poor washing performance or error codes indicating a water supply issue.
A malfunctioning drain pump is a frequent cause of standing water at the bottom of your dishwasher. The pump is responsible for expelling dirty water from the tub after a wash cycle. If it fails, water remains, leading to unsanitary conditions and potential odors.
The heating element is crucial for drying dishes and maintaining water temperature during the wash cycle. If it burns out or fails, dishes will likely emerge wet, and the dishwasher may not effectively clean or sanitize. This often requires professional replacement.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning odor, see smoke, or notice any sparks coming from your dishwasher, immediately turn off the power at the circuit breaker. This indicates a serious electrical fault that requires immediate professional attention to prevent fire hazards.
Should your dishwasher begin to leak a large amount of water, especially if it's pooling rapidly and threatening to damage your floors or surrounding cabinetry, shut off the water supply valve and contact us right away. This prevents extensive water damage and potential mold growth.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure the dishwasher is securely plugged into a working outlet and that the circuit breaker hasn't tripped. Also, firmly close the door until you hear it latch. Many dishwashers will not start if the door isn't properly sealed, which is a common oversight.
Remove and clean your dishwasher's filters, located at the bottom of the tub, as well as the spray arms. Food debris can easily accumulate, hindering water circulation and cleaning performance. Clear any blockages to improve water flow and wash effectiveness.
Confirm that the water supply valve to the dishwasher is fully open. This valve is typically located under the sink. If the water supply is restricted, the dishwasher may not fill properly, leading to poor washing or error codes.
Before starting the dishwasher, run the hot water at the kitchen sink until it's consistently hot. This ensures the dishwasher fills with hot water from the start, which is essential for effective cleaning and detergent activation. Cold water can leave residue.
Ensure the detergent dispenser is not clogged with old detergent residue and opens freely. A blocked dispenser means detergent isn't reaching your dishes during the wash cycle, resulting in unclean items. Clean it thoroughly if necessary.
Carefully check behind your dishwasher and under the sink for any kinks or twists in the drain hose. A constricted hose can prevent water from draining properly, leading to standing water in the tub. Straightening it out may resolve the issue.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of your Asko dishwasher repair can vary significantly based on the specific part that needs replacement and the complexity of the labor involved. Minor issues like a clogged drain or a simple sensor replacement typically fall on the lower end, while major components such as a circulation pump or control board will increase the overall cost. Our technicians provide a transparent estimate after diagnosis, ensuring you understand all charges.
$120 service call (waived with repair). We provide a written estimate before starting any repair. Genuine Asko OEM parts used on every repair to maintain appliance integrity and warranty status.
Our technicians cover the following ZIP codes in Charlotte, SC. Don't see yours? Call or book — we may still serve you.
We dispatch Asko specialists from Fort Mill to Charlotte — typically same-day when capacity allows.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715
Star Appliance specializes in the repair of high-end appliance brands, including Asko, Sub-Zero, Wolf, Thermador, Viking, and Miele. Our technicians are factory-trained and experienced in servicing the advanced technology and unique components of these premium manufacturers.
We prioritize efficient service to minimize disruption to your home. While scheduling depends on current demand and technician availability, we strive to offer prompt appointments in Charlotte and the surrounding areas. Contact us directly for the most current scheduling options.
Star Appliance proudly serves Charlotte, including neighborhoods like Myers Park, Pharr Acres, Briarcliff, Cotswold, Eastover, Colonial Heights, Crescent Heights, Mason Oaks, Lionsgate, and Cherry. We also extend our services to nearby cities such as Fort Mill, Matthews, Waxhaw, Concord, Gastonia, Mooresville, and Monroe.
Our diagnostic fee is $120. This service call fee is completely waived if you decide to proceed with the recommended repair. We believe in transparent pricing and want to ensure you understand the issue before committing to a full repair.
Yes, Star Appliance provides a warranty on both parts and labor for our repairs. We stand behind the quality of our work and the components we use. Specific warranty details will be provided at the time of service.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
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Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.