Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
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No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
Keeping your premium refrigerator running smoothly is essential for any modern home, especially in communities like Fort Mill, where residents value quality and reliability. At Star Appliance, we understand the critical role your refrigerator plays in daily life, which is why we offer specialized, expert refrigerator repair services right here in Fort Mill, SC. Serving discerning homeowners across neighborhoods from Kimbrell Crossing to The Meadows, our skilled technicians are proficient in diagnosing and resolving issues for high-end brands including Sub-Zero, Wolf, Thermador, Viking, and Miele. We pride ourselves on delivering prompt, professional service that restores your appliance's functionality with minimal disruption to your routine, understanding that a malfunctioning refrigerator can disrupt everything from meal prep to grocery preservation. Our commitment to transparent pricing means you'll always know what to expect; we offer a $120 service call fee, which is completely waived if you proceed with the repair, ensuring you receive value and clarity from the start. With an average median household income of $112,630 in Fort Mill, we know our clients expect nothing but the best for their significant investments, and our service reflects that expectation, providing the meticulous care your high-end appliance deserves. Whether your refrigerator is failing to cool, making unusual noises, experiencing persistent leaks, or an ice maker malfunction, our team is equipped with the knowledge and genuine parts to provide lasting solutions tailored to your specific model. We also extend our expertise to commercial kitchens, ensuring their essential refrigeration units operate flawlessly to meet business demands. Trust Star Appliance to keep your Fort Mill home or business running efficiently with our unparalleled refrigerator repair service.
Updated
If you're noticing any of these, it's time for a diagnostic.
Your refrigerator runs continuously but the food inside isn't staying cold, or the freezer isn't freezing items properly. This often indicates an issue with the sealed system, a faulty compressor, or airflow obstructions preventing proper temperature regulation. Prompt attention can prevent food spoilage and further appliance damage.
Unusual sounds like loud humming, buzzing, rattling, clicking, or grinding coming from the refrigerator. These noises can stem from a failing compressor, condenser fan motor, evaporator fan motor, or even loose components within the appliance. Persistent loud noises are a clear sign of a mechanical problem requiring inspection.
Puddles of water forming either inside or outside the refrigerator, sometimes pooling underneath. Common causes include a clogged defrost drain line, a cracked water line, or a malfunctioning ice maker assembly. Leaks can lead to significant floor damage, mold growth, and potential electrical hazards if not addressed swiftly.
The ice maker is not making ice at all, or it's producing very little, misshapen, or slushy ice. This can be due to a clogged water filter, a faulty water inlet valve, a broken ice maker module, or issues with water pressure. It's a common inconvenience that often has a straightforward solution with professional help.
What we typically find when we diagnose these symptoms.
The compressor is the heart of your refrigerator's cooling system, circulating refrigerant. If it fails or the sealed system develops a leak, the refrigerator will lose its ability to cool. These are complex repairs requiring specialized tools and training for proper diagnosis and repair.
Both the evaporator fan, which circulates cold air inside the compartments, and the condenser fan, which cools the compressor and condenser coils, are crucial. A broken fan motor can lead to insufficient cooling, overheating, and unusual noises from the appliance. Replacing these parts often resolves temperature and noise issues.
Dust, pet hair, and debris can accumulate on the condenser coils, typically located underneath or behind the unit. This accumulation forces the compressor to work harder, reducing efficiency and cooling capacity. If neglected, it can lead to premature component failure and higher energy bills over time.
Modern refrigerators automatically defrost to prevent ice buildup on the evaporator coils. A faulty defrost timer, heater, or thermistor can cause excessive ice accumulation, blocking crucial airflow and preventing the unit from cooling properly. This often results in inadequate cooling in the fresh food compartment.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a burning odor, especially a plastic or electrical smell, or observe any smoke emanating from the refrigerator, immediately unplug the appliance. This is a serious electrical hazard that requires immediate professional attention to prevent fire and further damage.
While minor condensation is normal, large puddles of water accumulating rapidly on your floor or beneath the unit indicate a significant leak. This can cause severe water damage to your home and potentially create slip hazards or electrical risks, warranting urgent repair to prevent escalation.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Ensure your refrigerator is firmly plugged into a working outlet and the circuit breaker hasn't tripped. Sometimes, a simple power interruption can cause a temporary cooling issue or prevent the unit from turning on. Verify other appliances on the same circuit are functioning correctly.
Check if the refrigerator doors are sealing properly. Worn or damaged gaskets can allow warm air to enter, making the unit work harder and cool less efficiently. Perform a 'dollar bill test' by closing a bill in the door; if it pulls out easily, the seal may be compromised and require attention.
Safely unplug the refrigerator and visually inspect the condenser coils, usually located underneath or behind the unit. Dust, pet hair, and debris can accumulate on these coils, hindering cooling. Gently vacuum or brush them clean for improved efficiency, but always ensure the appliance is unplugged first.
Double-check that the thermostat inside your refrigerator and freezer compartments are set to the correct temperatures. Accidental adjustments can lead to inadequate cooling without a mechanical fault. Ensure the settings haven't been changed inadvertently, as this is a common oversight.
Pay attention to the sounds your refrigerator is making. A normal hum is generally fine, but if it's constantly running, short-cycling (turning on and off frequently), or producing unusually loud noises, it might indicate a problem. This listening check can often provide a clue to internal issues needing professional diagnosis.
Ensure that the internal air vents, typically located at the back of the refrigerator and freezer compartments, are not blocked by food items or containers. Blocked vents can severely restrict cold air circulation and lead to uneven cooling throughout the appliance. Rearrange contents for optimal airflow.
If your refrigerator has an ice maker or water dispenser, check the water filter. A clogged or old filter can restrict water flow, leading to issues with ice production or water dispensing. Replacing it according to manufacturer recommendations can often resolve these specific problems.
What affects your final bill.
Diagnostic
120 service call waived with repair
Refrigerator repair costs can vary significantly depending on the specific issue and the parts required. Minor fixes like a defrost thermostat or fan motor might be at the lower end, while major component replacements such as a compressor or main control board for premium brands like Sub-Zero or Miele will fall into the higher range. The age and model of your appliance also influence the total cost.
Fort Mill residents and businesses count on Star Appliance for fast, reliable refrigerator repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Fort Mill area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Fort Mill, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Fort Mill.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We strive to provide prompt service for our Fort Mill customers. We aim to schedule appointments as quickly as possible, often within a day or two, depending on current demand and your specific needs. Our goal is to minimize the inconvenience of a malfunctioning refrigerator.
Star Appliance specializes in premium brand refrigerator repair. We are experts in servicing Sub-Zero, Wolf, Thermador, Viking, and Miele refrigerators. Our technicians are trained to handle the specific complexities of these high-end appliances.
Yes, our technicians at Star Appliance are highly experienced and continuously trained on the latest technologies for premium refrigeration systems. They possess the necessary skills and knowledge to accurately diagnose and efficiently repair sophisticated appliances like Sub-Zero, Wolf, and Miele.
We charge a $120 service call fee to diagnose your refrigerator issue. However, this diagnostic fee is completely waived if you choose to proceed with Star Appliance for the repair. We believe in transparent pricing and fair service for our Fort Mill clients.
Star Appliance proudly serves Fort Mill, including neighborhoods such as Ardrey Acres, Savannah, and Whiteville Park. We also extend our expert refrigerator repair services to nearby cities like Charlotte, Matthews, Waxhaw, Rock Hill, and Lancaster.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
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Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.