Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Same-day service from Star Appliance — all major brands.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
HVAC & Ventilation
24/7/365
Emergency
Request Service
No time-slot picker — our dispatcher contacts you directly to confirm and schedule. Serving homeowners and businesses throughout the area.
Most jobs scheduled same-day or next-day.
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Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
— Sherri D'Alessandro
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in…
— Kevin Dvorscak
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
— Bonnie Hall
When your oven isn't performing as it should, whether it's failing to heat, baking unevenly, or displaying an error code, it can disrupt your daily routine and meal preparations in the vibrant city of Charlotte. At Star Appliance, we understand the importance of a fully functional kitchen, which is why we offer expert oven repair services to homeowners across the Charlotte metropolitan area, including cherished communities like Myers Park and Eastover. We pride ourselves on providing reliable, professional service to help get your kitchen back on track. As Charlotte is the most populous city in North Carolina, we're dedicated to serving its numerous households with efficiency and skill. Our experienced technicians are well-versed in diagnosing and resolving issues for premium oven brands such as Sub-Zero, Wolf, Thermador, Viking, and Miele. We also extend our expertise to commercial and restaurant kitchen appliance repairs, ensuring local businesses can operate smoothly. Our straightforward diagnostic fee of $120 for a service call is always waived with any completed repair, making our service transparent and customer-friendly. Count on Star Appliance for trusted, local oven repair solutions in Charlotte.
Updated
If you're noticing any of these, it's time for a diagnostic.
One of the most common issues, this symptom means your oven fails to generate any heat, regardless of the set temperature. For electric ovens, this often points to a faulty heating element, while in gas ovens, it could indicate a problem with the igniter or gas supply. Dishes will remain uncooked or cold.
If your food consistently comes out burnt on one side and undercooked on the other, your oven is likely heating unevenly. This issue can stem from a malfunctioning temperature sensor, a faulty thermostat, or uneven heat distribution caused by a struggling convection fan, leading to inconsistent results.
An oven door that won't seal shut allows heat to escape, extending cooking times and wasting energy. This problem is typically caused by worn-out or damaged door hinges, a compromised door gasket (seal), or issues with the door latch mechanism. It impacts both cooking efficiency and safety.
When your oven's digital display shows error codes, buttons are unresponsive, or functions like the timer or self-clean feature don't work, it usually indicates a problem with the electronic control board. This critical component manages most of the oven's operations and can cause complete operational failure when faulty.
What we typically find when we diagnose these symptoms.
If your gas oven isn't heating or your electric oven provides no heat, a common culprit is a faulty igniter or a burnt-out heating element. For gas ovens, the igniter creates the spark needed to light the gas. In electric ovens, the element itself generates the heat, and damage can prevent proper temperature regulation.
Uneven cooking or an oven that fails to reach the set temperature often points to issues with the thermostat or temperature sensor. These components are crucial for accurately monitoring and maintaining the internal oven temperature, and a defect can lead to significant performance problems during baking or roasting.
Modern ovens rely heavily on electronic control boards to manage various functions, from temperature settings to timer operations. When the control board malfunctions, it can manifest as erratic behavior, unresponsive buttons, or error codes, leading to a complete breakdown of the oven's functionality.
An oven door that doesn't close properly can cause heat to escape, leading to inconsistent temperatures and longer cooking times. This issue is often due to a worn-out or damaged door seal, or faulty hinges that prevent the door from forming a tight seal with the oven cavity. Addressing these can significantly improve efficiency.
A handful of symptoms that mean it's time to stop and bring in a pro.
If you detect a distinct smell of natural gas or propane near your oven, immediately turn off the appliance and your home's gas supply. Open windows for ventilation and exit the house, then call your gas company and a qualified appliance technician from a safe distance. This indicates a potentially dangerous gas leak.
Any burning smell accompanied by visible smoke, sparks, or flickering lights from your oven is a serious electrical hazard. Immediately turn off the oven and trip its circuit breaker, then contact a professional appliance repair service. Do not attempt to use the oven again until it has been inspected and repaired.
Safe checks that may save you a service call. Never open the appliance — visual + power checks only.
Before calling for service, ensure your oven is properly plugged into a working outlet. For electric ovens, check your home's circuit breaker box to see if the breaker for the oven has tripped. Resetting a tripped breaker can often resolve a no-power issue immediately, saving you a service call.
Sometimes, a simple oversight can be the cause of perceived problems. Double-check that your oven is set to the correct mode (e.g., Bake, Roast) and temperature. Also, ensure that any timer functions or child locks are not accidentally engaged, which could prevent the oven from operating.
Food spills and debris can sometimes interfere with heating elements or door seals. Visually inspect the inside of your oven, especially around the heating elements and door gasket, for any obstructions or significant build-up that might be affecting its performance. Clean any visible residue carefully.
If you have a gas oven and it's not heating, listen carefully after turning it on. You should hear a faint clicking sound as the igniter attempts to light the gas. If you hear nothing, or if the clicking persists without ignition, it could indicate an igniter issue. Do not attempt to manually light the oven.
A damaged or loose oven door seal (gasket) can cause heat to escape, leading to uneven cooking. Visually inspect the rubber or silicone seal around the oven door for any tears, gaps, or rigidity. A seal that doesn't fully compress when the door is closed may need replacement.
What affects your final bill.
Diagnostic
120 service call waived with repair
The cost of oven repair can vary widely based on the specific part needing replacement and the complexity of the labor involved. Simple fixes like a temperature sensor or igniter replacement are generally on the lower end, while more intricate repairs, such as a main control board or convection fan, may fall towards the higher range. We always provide a detailed quote after diagnosis.
Charlotte residents and businesses count on Star Appliance for fast, reliable oven repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Charlotte area including surrounding neighborhoods and zip codes.
$120 service call
Our technicians cover the following ZIP codes in Charlotte, SC. Don't see yours? Call or book — we may still serve you.
We're based in Fort Mill and serve customers across Charlotte.
1337 Hideaway Gulch Dr, Fort Mill, SC, 29715








We understand that a broken oven is inconvenient, so we prioritize prompt service. Our goal is to schedule your oven repair as quickly as possible, often offering same-day or next-day appointments depending on our current schedule and your location in Charlotte. We strive to minimize your downtime and get your appliance back in working order efficiently.
Star Appliance specializes in the repair of high-end oven brands. Our skilled technicians are trained and experienced in servicing Sub-Zero, Wolf, Thermador, Viking, and Miele ovens. If you own one of these premium brands and are experiencing issues in Charlotte, we are equipped to provide expert diagnostic and repair services.
Absolutely. Our technicians at Star Appliance are highly trained professionals with extensive experience in appliance repair, particularly with sophisticated oven systems. They undergo continuous training to stay current with the latest technologies and repair techniques for the brands we service, ensuring reliable and effective solutions for our Charlotte customers.
Our diagnostic service call fee for oven repair in Charlotte is $120. However, we believe in transparent and fair pricing, so this $120 fee is fully waived if you proceed with the repair recommended by our technician. This policy ensures you only pay for the repair itself, not for the initial assessment when you choose Star Appliance.
Star Appliance proudly serves Charlotte and its surrounding communities for oven repair. This includes neighborhoods such as Myers Park, Eastover, and many others across Charlotte. We also extend our services to nearby cities like Fort Mill, Matthews, and Waxhaw, ensuring comprehensive coverage for our valued customers.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
Such a great company! They went above and beyond, very professional, and I will be recommending them to all my clients, friends and family!
Sean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
Sean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
I can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
Our Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
Service Area
Serving homeowners and businesses across SC, NC
Not sure if we cover you? Call us.
Also serving nearby
Belmont NC · Chester · Clover · Concord NC · Gastonia NC · Huntersville NC · Indian Trail NC · Lancaster · Monroe NC · Mooresville NC · Rock Hill · York
Star Appliance — same-day available. Serving homeowners and businesses throughout the area.