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Kenmore Error Codes
Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
6-Month Warranty
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dryer Repair
24/7/365
Emergency
Service-call pricing
All tiers applied to the cost of the repair when work is done.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $125 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $175 |
Warranty: 6-month parts, 6-month labor. Technician quotes the repair on-site before any work.
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Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
Below are 30 common Kenmore error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
Critical (13)
— food spoiling, safety, or appliance unusable| Code | What it means |
|---|---|
| F1 | Main control board communication error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check wiring harness and replace main control board if necessary. |
| F10 | Main control board failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will replace the main electronic control board. |
| F11 | Communication error between boards. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect wiring harness and replace faulty control board(s). |
| F14 | Main motor or compressor fault. Models: Elite, Pro, Kenmore Standard Fix: Technician will test compressor windings and start relay, replace if necessary. |
| F15 | Heating element failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will test the heating element for continuity and replace if open. |
| F18 | Drainage error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check drain hose, pump, and filter for obstructions. |
| F19 | Main control board communication issue. Models: Elite, Pro, Kenmore Standard Fix: Technician will verify wiring integrity and replace the main control board. |
| F25 | Main control board communication error. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect all control board connections and replace the main board. |
| F27 | Drain pump failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will check the drain pump for obstructions and electrical faults. |
| F29 | Heating element failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will test the heating element for continuity and replace if defective. |
| F6 | Main motor or circulation pump error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check motor windings and connections, replace pump or motor if failed. |
| F7 | Drain pump error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check drain pump for obstructions or electrical failure. |
| F8 | Overheating detected. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect heating element and thermostat for malfunction. |
Important (16)— needs service within days
| Code | What it means |
|---|---|
| F13 | Defrost system fault. Models: Elite, Pro, Kenmore Standard Fix: Technician will test defrost heater, thermostat, and fan motor. |
| F16 | Door lock mechanism error. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect and replace the door lock assembly. |
| F17 | Water fill error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check water supply, inlet valve, and flow meter. |
| F2 | Defrost system error. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect defrost heater, thermostat, and control board for faults. |
| F20 | Motor or fan failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will test motor windings and bearings, replace if necessary. |
| F21 | Water sensor fault. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect the water level sensor and tubing. |
| F22 | Door switch circuit fault. Models: Elite, Pro, Kenmore Standard Fix: Technician will test the door switch and its wiring harness. |
| F23 | Water inlet valve malfunction. Models: Elite, Pro, Kenmore Standard Fix: Technician will check for water pressure issues and test the valve solenoid. |
| F24 | Defrost system malfunction. Models: Elite, Pro, Kenmore Standard Fix: Technician will test defrost heater, thermostat, and control board. |
| F26 | Temperature sensor error. Models: Elite, Pro, Kenmore Standard Fix: Technician will measure thermistor resistance and replace if outside specifications. |
| F28 | Motor or fan failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will test the motor or fan for proper operation and replace if needed. |
| F3 | Temperature sensor error. Models: Elite, Pro, Kenmore Standard Fix: Technician will test thermistor resistance and replace if out of spec. |
| F30 | Water fill system error. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect the water inlet valve and flow meter for issues. |
| F4 | Water inlet valve error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check for blockages and test the water inlet valve solenoid. |
| F5 | Door switch error. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect the door switch and its wiring for continuity. |
| F9 | Water level sensor error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check the water level sensor and its air tube for blockages. |
Minor (1)— quality of life issue, can wait
| Code | What it means |
|---|---|
| F12 | User interface or display error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check connections to the user interface and replace if defective. |
Code matches a symptom? Read the diagnostic guide
Kenmore codes often correspond to a broader appliance issue. Match your code to a symptom below:
Don't see your Kenmore code?
Call us — we've seen most Kenmore codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Kenmore or its parent manufacturer. Codes shown reflect common scenarios across the Kenmore product line; specific behavior may vary by model year and configuration.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
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GoogleSean was very knowledgeable and professional. He saved the day! Our dryer was no longer heating. He came out the same day and diagnosed a burnt out heating coil. He was able to get it replaced and back up and running in about an hour! Thanks again!
GoogleSean was efficient and considerate. Got our icemaker working, but also explained to me how to fix it, if it freezes. He was very knowledgeable in all things appliances any make and model!!!
GoogleI can't say enough about the service I received from Sean at STAR Appliance Repair fixing my dishwasher. Sean diagnosed the problem, available parts, and completed the service the following day all while giving me step by step instructions so I was aware of t…
GoogleOur Samsung french door refrigerator had been icing up on the inside. Took a chance on this local repair company and what a blessing they were. I only had to wait 24 hours from the first call to have a repairman come to our home. I called on a Thursday to s…
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Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
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Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
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